Customer Stories
Real Results from
Real Practices
Forward-thinking dental practices are transforming their revenue cycle with DentOS. Here's what happens when AI agents take over.
Forward-thinking dental practices are transforming their revenue cycle with DentOS. Here's what happens when AI agents take over.
3-provider group, Phoenix AZ
Apex was losing 30+ calls per week to voicemail. Their billing team was spending 3 hours daily on manual claim submissions, and AR had ballooned to 54 days. After deploying Luna, Nova, and the full RCM agent stack, the practice recovered over $42K in previously uncollected revenue within the first month.
"Luna answered every call we used to miss. Within 3 weeks, our schedule was full for the first time in years."
— Dr. M. Patel, Owner, Apex Dental Group
5-location DSO, Austin TX
Smile Collective was experiencing a 34% denial rate across their 5 locations — a $180K annual leak. Their billing coordinator was manually working each denial. After deploying Atlas (coding AI), Quill (claim prep), and Orion (denial management), their clean claim rate jumped to 99% and denial volume dropped by 60% in 90 days.
"The system catches errors before they happen. Our team now focuses on patient relationships instead of reworking claims."
— Sarah K., Operations Director, Smile Collective
2-provider specialist, San Diego CA
Pacific Oral had a 22% no-show rate eating into their high-value implant appointments. Luna was deployed to handle all inbound calls, confirm appointments proactively via text and voice, and immediately backfill cancelled slots from a smart waitlist. In 60 days, production increased 31% — all without adding a single staff member.
"We went from dreading Mondays to looking forward to a fully booked week. Luna fills gaps before we even see them."
— Dr. J. Ramirez, Pacific Oral & Implants
* Based on early customer implementations. Individual results may vary depending on practice size, existing workflows, and implementation scope.
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