Echo — DentOS's dental AR management agent — works every aging bucket automatically. Calls, texts, payment plans, collections escalation — all done without your team lifting a finger.
Dental AR (Accounts Receivable) management is the process of tracking, following up on, and collecting outstanding balances owed to a dental practice — from both insurance payers and patients. The two key metrics: AR days (how long money is outstanding) and collection rate (what percentage is ultimately collected).
Most practices have 45+ AR days — money sitting uncollected while staff manually works aging reports. With Echo, DentOS's automated dental AR management agent, every outstanding balance is worked automatically — patients are called, texted, and offered payment plans until the account is resolved.
Echo sends friendly reminders via text and email, with easy one-click payment links. Most balances resolve here.
Echo calls patients directly, explains balances clearly, and offers payment plans — resolving accounts before they age further.
Echo escalates with firm outreach and flags accounts for collections handoff — minimizing write-offs and maximizing recovery.
Echo works every aging bucket automatically — so your team never manually chases a balance again.