Raptric LLC ("Company," "we," "us," or "our") operates the DentOS platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
We collect information that you provide directly to us when you register for an account, use the DentOS platform, or communicate with us:
DentOS operates as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). We enter into a Business Associate Agreement (BAA) with all covered entities using our platform. We implement all required administrative, physical, and technical safeguards to protect Protected Health Information (PHI).
We use the information we collect to:
We do not sell, trade, or rent your personal information or patient data to third parties. We may share information with:
We retain your data for as long as your account is active or as needed to provide services. Upon account termination, we will delete or de-identify your data within 90 days, unless a longer retention period is required by law. Patient records subject to HIPAA retention requirements will be handled per applicable regulations.
We implement industry-leading security measures including SOC 2 Type II certification, end-to-end encryption, multi-factor authentication, and continuous security monitoring. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have rights including:
To exercise these rights, contact us at privacy@dentos.io.
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
DentOS is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the "Last updated" date. We encourage you to review this Policy periodically.
By providing your mobile phone number through a clinic intake or registration form powered by DentOS, you consent to receive SMS messages from the healthcare provider (clinic) using the DentOS platform.
Messages are sent on behalf of the clinic and may include appointment confirmations, reminders, scheduling updates, intake form links, and other service-related communications. Consent is not a condition of purchase or treatment.
You opt in by providing your mobile number and checking an unchecked SMS consent checkbox within a clinic intake or registration form. By submitting your number and checking the box, you expressly agree to receive the messages described above.
You may opt out at any time by replying STOP to any text message. You will receive one final confirmation message acknowledging your opt-out, and no further messages will be sent unless you re-subscribe.
Reply HELP to any message for assistance, or contact us directly at info@dentos.io.
Message frequency may vary depending on appointment activity and interactions with the clinic.
Message and data rates may apply. Please check with your mobile carrier for details on any charges that may apply to receiving text messages.
We do not share, sell, rent, or otherwise disclose your mobile phone number to third parties for their own marketing purposes. Your number is used solely to send the communications you have consented to receive.
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier's terms and network availability.
SMS services are available on most major US carriers including AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, MetroPCS, U.S. Cellular, and others. Support may vary by carrier.
If you have any questions about this Privacy Policy or our SMS practices, please contact us: